Head of IT | Digital Transformation & ERP Leader
I lead IT and I still build the systems.
IT leader and builder — 20+ years running enterprise IT, and still shipping production systems (ERP, HMS, AssetTaskPro) myself.
- Years in IT: Enterprise software to IT leadership
- 20+
- Initiatives: 21% increase in operational efficiency.
- 37+
- Faster Development Cycles: AI-assisted engineering
- 40%
- System Availability: Business-critical uptime
- 99.99%
Capabilities
What I bring
01
Technology Leadership & Strategy
- IT Strategy
- Technology Roadmapping
- Digital Transformation
- IT Governance
- Executive Stakeholder Management
- IT Budgeting & Investment Planning
- Business–IT Alignment
- Change Management
- Enterprise Architecture
02
Enterprise Architecture & Business Applications
- Solution Architecture
- ERP Implementation
- Business Process Re-engineering
- Application Modernization
- Systems Integration
- API Design & Integration
- Requirements Analysis
03
Software Engineering & Delivery
- Software Development Lifecycle (SDLC)
- Agile & Scrum
- DevOps
- Architecture Governance
- AI-Assisted Engineering
- Code Quality & Review
- Release Management
- Technical Leadership
Selected work
Systems I built and led
Bangladesh's National Board of Revenue · 2010-2012
Electronic Judicial Referencing System for Income Tax Case Laws
Launched in October 2010 with UK DFID funding, the five-year TACTS project aimed to strengthen Bangladesh's National Board of Revenue by boosting revenue mobilization, expanding the tax base, and improving transparency. A key output of this initiative was an electronic judicial referencing system designed to streamline access to case law under the Income Tax Ordinance, 1984. By modernizing access to tax-related legal precedents, the system supported more informed, consistent, and efficient decision-making across the tax administration.
Duncan Brothers Bangladesh Limited · 2023 - 2026
Enterprise Sage 300 ERP Transformation & Digitalization Program
Led the enterprise-wide Sage 300 ERP implementation and digital transformation across 12 business entities and 15 tea estates to integrate Finance, Procurement, HR, Operations, and Estate Management. Directed the end-to-end IT lifecycle—including requirement analysis, vendor management, system integration, data migration, user training, and change management—to standardize core business processes. Oversaw continuous post-go-live optimization and custom reporting initiatives to enhance operational visibility and establish a scalable, digitally connected enterprise framework.
Duncan Brothers Bangladesh Limited · 2025-2026
AssetTaskPro – Enterprise IT Asset & Task Management Platform
Architected and implemented AssetTaskPro in 2026, a web-based enterprise application that centralizes IT Asset Lifecycle Management and task tracking across 20 organizational entities. Led the end-to-end engineering lifecycle—including architecture, database design, web development, and workflow automation—to replace manual tracking with automated email alerts and scheduled processes. Streamlined operational visibility, accountability, and process digitization, establishing a scalable foundation for broader organizational digital transformation.
Kind words
What colleagues and clients say
I had the pleasure of working with S M Saidur at Duncan Brothers Limited. He is a highly capable and dedicated IT professional, and someone I genuinely enjoyed working with. Saidur played an important role in helping me design the ERP solution for Duncan from scratch. We worked together to map the existing manual processes and identify opportunities for automation, particularly for garden management. This work helped lay the foundation for the eventual ERP rollout across Duncan's gardens. What I appreciated most about Saidur was his commitment and persistence. He is hardworking, honest, dependable, and always willing to help find a practical solution to a problem. His technical capability, combined with his positive and helpful attitude, made him an excellent colleague and a great person to work with. I would be happy to recommend Saidur to any organization looking for a committed, capable, and trustworthy IT professional.
Dewan Jahidul Hassan, CDFP, PMP
CDFP / Innovation Fund / Digital Transformation, Banglalink
I have worked under Saidur Rahman’s leadership as ERP Manager at Duncan Brothers (Bangladesh) Limited, and I can say he is a strategic and dependable IT leader. Saidur led the company’s enterprise ERP journey, including the Sage 300 implementation and the Tea ERP rollout across our estates. He understood both the technology and the business. He worked closely with management and every department to map processes, set priorities, and make sure each system solved a real operational problem. He built strong governance into everything we delivered: clear controls, documentation, and data integrity. That discipline helped the organization go through multiple audit cycles without major findings. As a manager, Saidur gave his team clear direction, trusted us with ownership, and was always available when we faced difficult problems. He is calm under pressure, honest, and committed to doing things properly. I strongly recommend Saidur for senior IT leadership roles such as Head of IT or IT Director. Any organization would benefit from his leadership.
Md.Rajib Hasan
Manager - ERP, Duncan Brothers Bangladesh Ltd.
I had the pleasure of working with Saidur for almost two years, and it was a great experience. He is a highly skilled software engineer who consistently delivers high-quality work and approaches every challenge with a positive, solution-oriented mindset. Saidur is dependable, collaborative, and always willing to help his teammates. He communicates well, takes ownership of his work, and is committed to delivering the best possible results. His ability to navigate complex technical requirements while maintaining strong architectural integrity consistently elevated our project outcomes. His technical skills, professionalism, and eagerness to learn make him a valuable asset to any team, and I highly recommend Saidur to any organization seeking a top-tier engineer.
Md. Nahid Rahman Ontu
Software Project Manager, Storagely.io
Career
Two decades, one thread
From hands-on systems work to running IT for the business.
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Full-time · Dhaka, Bangladesh
Strategic IT leader with extensive experience in enterprise IT strategy, digital transformation, application modernization, IT governance, cybersecurity, and service delivery. Proven track record of leading 37 digital-transformation initiatives, implementing five enterprise platforms, and modernizing 20+ applications to improve operational efficiency by 21%. Experienced in managing technology operations for 300+ users across 20 business locations, maintaining 99.99% system availability, and achieving zero major audit findings across three audit cycles. Skilled in leading multidisciplinary teams, managing technology budgets and strategic vendors, and aligning IT investments with business objectives. Champion of AI-assisted software development, Agile, and DevOps practices, delivering a 40% reduction in development-cycle time and a 23% improvement in engineering productivity. Adept at partnering with executive leadership to drive innovation, strengthen governance, mitigate technology risks, and deliver sustainable business value.
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Full-time · North Carolina, United States (Remote)
Full-stack software engineer specializing in Laravel-based SaaS development, API integration, application performance optimization, and scalable web architecture. Proven ability to deliver revenue-focused product enhancements, improve system interoperability, and reduce manual processing by 30%. Achieved a 50% improvement in page-load speed, 20% greater release efficiency, and 35% growth in organic traffic, qualified leads, or conversions through performance and SEO-focused initiatives. Experienced in Agile product delivery, secure software development, peer code reviews, and engineering mentorship, with a strong focus on building maintainable solutions that align technology delivery with business objectives.
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Full-time · Arizona, USA
- Developed enterprise applications using ASP.NET, C#, Laravel, Yii, PHP, SQL Server, MariaDB, and MySQL for complex client business requirements. - Designed RESTful APIs and third-party integrations that improved data flow and reduced manual reconciliation by 39%. - Optimized application performance, reliability, and maintainability across mission-critical systems. - Contributed to Agile/Scrum delivery, CI/CD practices, code reviews, and technical quality assurance. - Supported solution architecture decisions that improved scalability, security, and time-to-delivery by 30%.
Writing
Latest articles
23 Oct 2026
The business case matters more than the technology
Technology leadership is not about buying the best tools—it is about making the best decisions for the business. An impressive solution can still be a poor investment if it lacks a clear purpose, a realistic implementation plan, and measurable outcomes. Whether adopting a simple tool or an advanced platform, IT investments must be driven strictly by business needs, organizational readiness, and value delivery—not product popularity.
22 Oct 2026
An Audit-Ready Organization Is Built Every Day, Not One Week Before the Audit
Effective IT governance is woven into the fabric of daily operations rather than assembled in a frantic scramble right before an audit. True control environments are built through consistent practices—such as regular user access reviews, meticulous approval documentation, reliable backup procedures, and clear risk ownership—transforming governance from a compliance checklist into an engine for operational resilience.
21 Oct 2026
Managing IT in a Non-Technical Organization Requires a Different Kind of Leadership
When technology is not the company's core business, employees don't measure IT success by the number of servers deployed or applications developed. They measure it by something much simpler: Can they do their jobs effectively? Does the system work when they need it? Does technology help them save time, reduce errors, and make better decisions? Can they trust IT to solve problems?